Return & Warranty Policy

RETURN & WARRANTY POLICY

Freedom Unlimited Inc.

Effective Date: June 2026

By placing an order with Freedom Unlimited Inc., you acknowledge that you have read, understood, and agreed to this Return & Warranty Policy, as well as our Terms & Conditions, Shipping Policy, and Checkout Notices.

RETURN AUTHORIZATION (RMA REQUIRED)

All returns, exchanges, warranty claims, and refunds require a valid Return Merchandise Authorization (RMA) number issued by Freedom Unlimited Inc.

No return will be accepted without an approved RMA number.

To request an RMA, customers must contact customer service and provide:

Order Number
Customer Name
Billing Address
Shipping Address
Contact Information
Description of Issue
Photos and/or Videos if requested

Products returned without an RMA may be refused and returned to the sender at the customer's expense.

REPORTING ORDER ISSUES

Customers must inspect all orders immediately upon delivery.

Any issues involving:

Missing Items
Incorrect Products
Damaged Products
Shipping Damage
Defective Merchandise

must be reported within 7 calendar days of delivery.

Failure to notify Freedom Unlimited Inc. within this period may result in denial of replacement, exchange, refund, or warranty coverage.

STANDARD RETURN POLICY

Returns for unused products may be accepted within 30 days of delivery provided:

Product is unused
Product is uninstalled
Product remains in original packaging
Product is in resalable condition
All accessories, manuals, and components are included

Approved returns are subject to:

5% restocking fee
Original shipping charges deducted
Return shipping paid by customer

Shipping charges are non-refundable.

RETURNS AFTER 30 DAYS

Returns requested after 30 days but within 45 days of delivery may be accepted at Freedom Unlimited Inc.'s discretion.

Such returns are subject to:

Minimum 15% restocking fee
Shipping charges deducted
Inspection approval

No returns will be accepted after 45 days.

NON-RETURNABLE ITEMS

The following items are final sale and not eligible for return, refund, or exchange:

Clearance Items
Sale Items marked Final Sale
Special Order Products
Custom Builds
Custom Configured Products
Installed Products
Used Products
Modified Products
Serialized Components
Closeout Merchandise
Gift Cards
Products marked "No Returns"
Products marked "As-Is"

Freedom Unlimited Inc. reserves the right to refuse any return that does not meet return eligibility requirements.

80% RECEIVER BLANKS POLICY

ALL 80% RECEIVER BLANKS ARE SOLD AS-IS AND ARE NON-REFUNDABLE.

No returns, refunds, exchanges, or credits will be issued for:

Modified Blanks
Drilled Blanks
Milled Blanks
Cut Blanks
Sanded Blanks
Altered Blanks

Any modification from original factory condition immediately voids any return eligibility.

RETURN CONDITION REQUIREMENTS

Returned products must:

Be clean
Be complete
Include original packaging
Include manuals and accessories
Include all original hardware

Returns may be denied or subject to additional fees if:

Packaging is damaged
Items are incomplete
Items are installed
Items show signs of use
Items are altered

Returns received in unacceptable condition may be returned to the customer at their expense.

WARRANTY CLAIMS

Warranty claims require an approved RMA prior to shipment.

Warranty requests may require:

Photos
Videos
Troubleshooting documentation
Additional information requested by customer service

Freedom Unlimited Inc. reserves the right to inspect all products before approving warranty coverage.

LIMITED WARRANTY

Freedom Unlimited Inc. warrants covered products against manufacturing defects in materials and workmanship only.

Warranty coverage applies solely to the original purchaser.

Warranty periods:

Unassembled Products

30 Days from Delivery

Factory-Assembled Products

60 Days from Delivery

Warranty coverage begins on the carrier-confirmed delivery date.

WARRANTY EXCLUSIONS

The warranty does NOT cover:

Normal Wear and Tear
Cosmetic Wear
Improper Installation
Improper Assembly
User Error
Abuse
Neglect
Misuse
Accidents
Unauthorized Modifications
Altered Products
Improper Maintenance
Use of Reloaded Ammunition
Use of Improper Ammunition
Gunsmith Modifications
Painting or Coating
Loctite or Thread Locking Compounds
Damage Caused by Improper Tools
Environmental Damage
Corrosion
Impact Damage

Any modification or disassembly beyond normal field servicing may void warranty coverage.

NORMAL WEAR ITEMS

The following are considered normal wear items and are not covered under warranty:

Extractors
Firing Pins
Springs
Barrels
Recoil Assemblies
Small Wear Components

Wear resulting from normal use is not considered a manufacturing defect.

WARRANTY REMEDIES

At its sole discretion, Freedom Unlimited Inc. may:

Repair the product
Replace the product
Replace with a similar product
Replace with a product of equal or greater value
Issue store credit

Refunds are generally not issued for warranty claims.

WARRANTY SHIPPING

First 30 Days

If a warranty claim is approved within 30 days of delivery:

Freedom Unlimited Inc. may provide a prepaid return label.
Replacement shipping may be covered.

After 30 Days

Customer is responsible for:

Return shipping costs
Replacement shipping costs

unless otherwise approved in writing.

COSMETIC DEFECTS

Minor cosmetic imperfections that do not affect function are not considered defects.

Customers must report cosmetic issues within:

7 calendar days of delivery

Freedom Unlimited Inc. reserves sole discretion regarding:

Whether a cosmetic condition constitutes a defect
Appropriate compensation
Repair eligibility
Replacement eligibility

DAMAGE DURING RETURN SHIPPING

Customers are responsible for properly packaging all returned merchandise.

Products damaged during return transit may be denied refund, replacement, or warranty coverage.

We strongly recommend using:

Tracking
Insurance
Protective Packaging

REFUNDS

Approved refunds are generally processed within:

3–10 business days

after inspection and approval.

Refund processing times may vary depending on:

Financial Institution
Credit Card Provider
Payment Processor

If the original payment method is unavailable, store credit may be issued.

ORDER CANCELLATIONS

Orders cancelled before shipment may be subject to:

Credit Card Processing Fees
Administrative Fees
Restocking Fees

Custom-built, assembled, or special-order products may not be eligible for cancellation once production or assembly has begun.

CHARGEBACK POLICY

Customers agree to contact Freedom Unlimited Inc. before initiating a chargeback.

Fraudulent or improper chargebacks may result in:

Account Suspension
Collections Activity
Recovery of Fees
Legal Action

Customers may be responsible for:

Chargeback Fees
Collection Costs
Administrative Costs
Attorney Fees
Court Costs

to the fullest extent permitted by law.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

Freedom Unlimited Inc. shall not be liable for:

Indirect Damages
Consequential Damages
Special Damages
Punitive Damages
Loss of Use
Loss of Income
Property Damage
Personal Injury

arising from the purchase, installation, modification, or use of any product.

Maximum liability shall not exceed the purchase price paid for the product giving rise to the claim.

CUSTOMER ACKNOWLEDGEMENT

By purchasing from Freedom Unlimited Inc., you acknowledge and agree that:

✔ You are at least twenty-one (21) years of age.

✔ You have read and accepted all Checkout Notices.

✔ You have read and accepted this Return & Warranty Policy.

✔ You understand that all returns require an approved RMA.

✔ You understand that warranty coverage is limited to manufacturing defects.

✔ You understand that modified, installed, or used products may not qualify for return or warranty coverage.

✔ Freedom Unlimited Inc. reserves the right to inspect, approve, deny, repair, replace, refund, or issue store credit at its sole discretion consistent with this policy.